Shipping policy

At Loshaa, we aim to deliver your favorite lingerie, nightwear, shapewear, and essentials quickly and safely to your doorstep. Please read our shipping policy carefully.

1. Shipping Coverage

We currently ship across Pakistan nationwide.
For international orders, please contact us before placing your order.

2. Processing Time

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Time

  • Standard delivery time is 3–5 business days depending on your location

  • Remote or rural areas may take slightly longer

4. Shipping Charges

  • Shipping charges are displayed at checkout

  • Free shipping may be offered on selected promotions or minimum order value

5. Cash on Delivery (COD)

  • COD is available across Pakistan

  • Please ensure correct phone number and address for smooth delivery

  • Orders may be confirmed via call or WhatsApp before dispatch

6. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or WhatsApp

  • You can track your parcel using the courier service

7. Delivery Issues

If you face any issue such as:

  • Delayed delivery

  • Lost parcel

  • Incorrect address

Please contact us immediately so we can assist you.

8. Failed Delivery Attempts

  • If delivery fails due to incorrect details or customer unavailability, the courier may attempt delivery again

  • Re-delivery may include additional charges

9. Damaged Package

If your package arrives damaged:

  • Do not accept it if visibly tampered

  • Contact us immediately with photos or videos for support

10. Contact Us

For any shipping-related queries:

📧 Email: loshaa.store@gmail.com
📱 WhatsApp: 0317-0320331

Thank you for shopping with Loshaa 💖
We appreciate your trust and aim to deliver comfort and confidence right to your doorstep.