Terms of service

Welcome to Loshaa. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or services.

1. General Overview

These Terms of Service govern your use of Loshaa’s website, social media pages, and services. By placing an order with us, you agree to be bound by these terms.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Services

Loshaa offers women’s lingerie, bras, panties, shapewear, nightwear, and related intimate apparel.

  • All product descriptions, images, and prices are subject to change without notice

  • We try to display product colors and details accurately, but slight variations may occur due to lighting or screen differences

  • All products are subject to availability

3. Orders & Payments

  • All orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order at our discretion

  • Customers must provide accurate billing and shipping details

  • Available payment methods may include Cash on Delivery, bank transfer, or online payment options

4. Pricing Policy

  • Prices are listed in local currency and may change without prior notice

  • We are not responsible for pricing errors, but we will notify customers before processing any incorrect order

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location

  • We are not responsible for delays caused by courier companies or unforeseen circumstances

  • Customers must ensure someone is available to receive the order

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

  • Due to hygiene reasons, undergarments and lingerie are non-returnable unless defective or incorrect

  • Eligible items may be returned only under conditions mentioned in our Return Policy

7. User Responsibilities

By using our services, you agree:

  • Not to misuse or harm our website or business

  • Not to provide false or misleading information

  • To comply with all applicable laws and regulations

8. Intellectual Property

All content on Loshaa (including logos, images, text, designs, and branding) is the property of Loshaa and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Loshaa is not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays or issues caused by third-party services (couriers, payment providers, etc.)

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Termination

We reserve the right to suspend or terminate access to our services if any user violates these Terms.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.

13. Contact Information

If you have any questions about these Terms, you can contact us:

📧 Email: loshaa.store@gmail.com
📱 WhatsApp: 0317-0320331

Thank you for choosing Loshaa 💖